Refund policy

Return & Refund Policy

Last Updated: [Insert Date]

At Pass Out Prints, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Eligibility for Returns

  • Returns are accepted within 14 days of the delivery date.
  • Items must be in unused, unworn, and original condition with all tags and packaging intact.
  • We do not accept returns on custom or personalized items, unless they arrive damaged or defective.

How to Initiate a Return

  1. Contact our support team at info@passoutprints.com with your order number and reason for return.
  2. We will provide you with a return authorization and instructions on how to send back your item.
  3. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refund Process

  • Once we receive and inspect your return, we will notify you via email about the status of your refund.
  • Approved refunds will be processed within 14 business days to your original payment method.
  • Shipping fees are non-refundable, except in cases of incorrect or damaged items.

Exchanges

  • We offer exchanges only for defective or damaged items.
  • If you need a different size or color, please return the item and place a new order.

Non-Returnable Items

  • Personalized or custom-made products.
  • Items marked as final sale.
  • Gift cards.

Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, please contact us at info@passoutprints.com within 14 days of delivery with photos of the product and packaging.
  • We will arrange a replacement or refund at no additional cost.

Late or Missing Refunds

  • If you haven’t received your refund within the expected timeframe, please check with your bank or payment provider.
  • If the issue persists, contact us at info@passoutprints.com.

Contact Us If you have any questions about our return and refund policy, reach out to us at: 📧 Email: info@passoutprints.com

We appreciate your business and are here to assist you!